Privacy Policy
How we collect, use, and protect your information.
Privacy Policy
This privacy policy outlines how Humint Labs Pty Ltd (ABN 75 639 735 327) collects, uses, maintains and discloses information collected from users of our website and services. This policy is effective as of the date published and will be updated as required. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our services, including your name, email address, phone number, company name, job title, and any other details you submit through our contact forms or during consultations.
Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; to communicate with you about projects, services, and enquiries; to send relevant updates and marketing communications (with your consent); to analyse usage patterns and improve our website experience; and to comply with legal obligations and protect our rights.
Data Protection and Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure storage systems, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to provide our services (e.g. hosting providers, analytics services), comply with legal requirements, or protect our rights. Any third-party service providers we engage are bound by confidentiality obligations and are only permitted to use your information as necessary to perform services on our behalf.
Your Rights
Under applicable Australian privacy laws, you have the right to access and obtain a copy of your personal information; request correction of inaccurate or incomplete information; request deletion of your personal information; opt out of marketing communications at any time; and lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely destroy or de-identify it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us at [email protected] or write to Humint Labs Pty Ltd, Surry Hills, NSW 2010, Australia.
