Trusted by the most customer-centric, complex, and compliant organisations in the world, we are deep-domain experts in Applied AI and help industrialise Machine Learning for your success.
Our Team, expertise and services will help you build a cohesive strategy with Automation to scale your Customer Experience.
Customers served by our Managed CX Automation™
First contact resolution (FCR) is increased
CSAT for Bot-enabled interactions on Voice / Text
Business focused Strategic consultation on Conversational AI and RPA automation, transforming your customer experience/journey while using human intelligence and technology for Innovation!
Humint Labs help you to connect not just with your customer but also internally within the organisation to understand assess and scale with the right platform and technology based on your business needs, to scale on profitability and customer experience.
Humint Labs helps you create the best CX Automation by understanding your organisation needs, Customer needs and growth strategy, placing the customer experience at the centre and delivering world class CX.
Communication is key and with Humint Labs we allow your business to deepen the understanding of customer experience. Helping your customers to feel satisfied and Valued.
Why Managed CX Automation?
— Christie Pitts ( Verizon Ventures)