Elevating CX with Voice/Chatbots, ML and RPA, powered by Managed CX Automation™
Automate, Scale and Improve CX
Voice/Chatbot design, development & management
Chatbots are a ubiquitous part of enterprise customer engagement strategy.
Users can interact with brands in natural language. It can understand the intent of the user and can provide quick responses for their queries.
Our conversation design team brings in years of experience and builds bots upon the design thinking principles.
We have a dedicated chatbot development team with experience in building chatbots for various channels such as Facebook Messenger, Web, Whatsapp, Mobile Apps, Teams, Slack, Skype, etc.
We recommend the use of the best chatbot development frameworks that enhance customer experience and maintain enterprise security, stability, and scalability.
Why chatbots?
Today every business wants to enable high-volume interactions on various channels like Web, Facebook, WhatsApp and others.
01 Chatbots enable interactions between your brand and customers at scale
02 Chatbots can help human Live Chat teams focus on important conversations
03 Chatbots can support your customers 24/7
04 Chatbots can reduce waiting time
05 Chatbots can provide better customer engagement
06 Chatbots can reduce customer care expense by 30%
Customer-focused companies are integrating intelligent and interactive voice/chatbots that help their businesses to improve customer service and retention, sell more and increase earnings. The artificial intelligence of interactive chatbots is revolutionising the customer experience.
Tools we use for voice/chatbots
Integrations that are flawless and simple
Integrating your chatbot in more channels makes it easier for your customers to reach to you.
